Privacy Policy

CODE Grangemouth Ltd Privacy Policy

Effective date: 07/10/2025

1. Introduction

CODE Grangemouth Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our services, visit our gym, or interact with us online or in person.

2. Information We Collect

We may collect the following types of information:

• Personal details: name, date of birth, address, phone number, email.

• Membership information: membership type, payment details, attendance records.

• Health information: relevant medical conditions or injuries (only when necessary to ensure your safety).

• CCTV footage: for security and safety within the premises.

• Marketing preferences: your choices about receiving updates and offers.

3. How We Use Your Information

We use your information to:

• Manage your membership and payments.

• Provide gym access and services.

• Ensure your health and safety while training.

• Communicate with you about your membership, classes, or events.

• Improve our services and facilities.

• Send you marketing communications (only if you’ve opted in).

• Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

• Contract: to provide you with membership and related services.

• Legal obligation: to comply with applicable laws (e.g., health and safety).

• Consent: when you agree to receive marketing communications.

• Legitimate interests: to maintain a safe and effective gym environment.

5. How We Store and Protect Your Data

Your information is stored securely in electronic and/or paper form. We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

We only keep your data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Sharing Your Information

We do not sell your personal data.

We may share limited information with:

• Payment providers (to process fees).

• Insurance providers (for liability purposes).

• IT or cloud service providers (to manage systems).

• Authorities or regulators if required by law.

All third parties are required to keep your information secure and use it only for the agreed purposes.

7. Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you.

• Correct inaccurate or incomplete data.

• Request deletion of your data (“right to be forgotten”).

• Object to or restrict certain types of processing.

• Withdraw consent for marketing at any time.

To exercise these rights, contact us using the details below.

8. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

Data Protection Officer

CODE Grangemouth Ltd

14 Abbotsinch Road, Grangemouth, Falkirk, FK3 9UX

Email: contact@codegym.uk

Phone: 07572131572

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.

9. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website or displayed in the gym.